Staff Engineer, ServiceNow (CMDB & Service Mapping)
Exact salary band and monthly in-hand breakdown will be confirmed during the ATS technical evaluation.
- Target Role:Staff Engineer, ServiceNow (CMDB & Service Mapping)
- Employer:Nagarro
- Work Mode:REMOTE
- Location:India
- Compensation:Competitive Global Remote Compensation (Official)
- Experience:2+ Years
- Recruiter SLA:7-Day Truth Teller Guarantee
- Candidate Fee:₹0 (Zero Placement Fee Guarantee)
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About the Role
REQUIREMENTS: Experience: 5.5+ years of overall IT experience Strong experience in CMDB, Discovery, and Service Mapping Hands-on experience in designing, implementing, and maintaining enterprise CMDB solutions Strong experience with CSDM, CMDB Governance, and Identification & Reconciliation Engine (IRE) Experience with CMDB Health, CI Relationships, Data Certification, and Duplicate CI Remediation Strong ServiceNow development experience with JavaScript, Glide APIs, Business Rules, Client Scripts, and Script Includes Experience with Flow Designer, Integration Hub, Update Sets, and Scoped Applications Hands-on experience configuring Discovery schedules, credentials, probes, sensors, and patterns Experience developing and maintaining Pattern-based Discovery solutions Strong expertise in Top-down Service Mapping, Business Service Modeling, and Multi-tier Application Mapping Experience integrating CMDB with SCCM/MECM, VMware vCenter, Azure, AWS, GCP, Active Directory/Entra ID, and monitoring tools Strong experience working with REST and SOAP APIs for integrations Good understanding of ITOM processes, enterprise infrastructure, networking, virtualization, and cloud technologies Strong analytical, troubleshooting, problem-solving, and stakeholder management skills ServiceNow Certified System Administrator (CSA) certification is mandatory; CIS Discovery and CIS Service Mapping certifications are preferred RESPONSIBILITIES: Design, implement, and maintain enterprise CMDB solutions following ServiceNow best practices Develop and configure ServiceNow Discovery and Service Mapping for business-critical applications and infrastructure Implement and maintain CSDM-aligned CMDB architecture and governance standards Configure and manage Identification & Reconciliation Engine (IRE), identification rules, and reconciliation rules Monitor and improve CMDB Health, including completeness, correctness, and compliance metrics Configure Discovery schedules, cred
Requirements & Qualifications
- Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.
Perks & Benefits
- Official mentor support
- verified hiring timeline
- and career progression.
The employer seeks candidates proficient in the following core technologies:
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Verified Direct Application Link
Official position sourced directly from Nagarro's verified career portal.
Apply directly on Nagarro's portal using the link above. Use "Track with Truth Teller" to log your submission timestamp and automated 7-day follow-up countdown in your dashboard.
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How do I apply for Staff Engineer, ServiceNow (CMDB & Service Mapping) at Nagarro?▼
Click "Apply on Official Site" on this page to be routed directly to Nagarro's official applicant tracking system (EXTERNAL). RoleNest connects you directly with ₹0 candidate fees and activates automated 7-day follow-up telemetry in your dashboard.
What is the compensation or stipend for this role?▼
The verified package for this role is Competitive Global Remote Compensation (Official) (REMOTE). RoleNest enforces transparent compensation benchmarking to eliminate guessing before candidates invest time in assessments.
Who is eligible to apply for this opening?▼
Engineers with 2+ years of experience proficient in AWS are encouraged to apply.
How does RoleNest Truth Teller protect applicants from ghosting?▼
Truth Teller tracks candidate application timestamps and recruiter response telemetry. If Nagarro does not update your application status within 7 business days, RoleNest provides polite, ATS-tailored follow-up email templates and highlights active matching roles to keep your momentum high.
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