Terms of Service & User Agreement

1. Operator Identification & Contact Information

RoleNest (“we”, “us”, or “our”) is operated by RitualDev Lab (Founder: Divyanshu Jethi).

2. Acceptance of Terms

By registering, accessing, or using the RoleNest web application, API endpoints, feeds, or developer tools, you signify that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and our Refund & Cancellation Policy. If you do not agree to these terms, you must discontinue use immediately.

3. Description of Digital Services

RoleNest operates a SaaS platform designed for software engineering students, freshers, and early-career tech professionals:

• Free Community Tier: Access to public job search, curated fresher internships with direct official application links, Problem of the Day (POTD), and visual skill canvases.
• RoleNest Pro (Paid SaaS Subscription): Advanced ATS resume compatibility scoring, verified recruiter response telemetry, private resume vault, and priority application status tracking.
• Employer Featured Boosts (One-Time Service): Verified employers may boost job listings for 30 days to highlight authentic openings to prospective candidates.

4. Instant Digital Delivery Policy

All digital goods and services provided by RoleNest are delivered immediately upon successful payment authorization. No physical goods are shipped.

Upon transaction completion via Cashfree Payments, your RoleNest account is instantly upgraded to Pro status, and an official transaction confirmation email containing your tax invoice and order reference number is immediately dispatched to your billing email address.

5. Payments, Billing & Taxes (Cashfree Payments)

All digital transactions are processed through Cashfree Payments India Pvt. Ltd., an RBI-licensed Payment Aggregator supporting UPI (Google Pay, PhonePe, Paytm, CRED, BHIM), RuPay/Visa/Mastercard debit and credit cards, and NetBanking across all Indian banks.

• Candidate Pricing: RoleNest offers Campus Student Pass at ₹99/month (with verified student credentials), RoleNest Pro at ₹199/month or ₹1,499/year (Annual Pass). Standalone 1-on-1 Senior Staff Engineer Resume & Mock Audits are available separately at ₹799/session.
• Employer Pricing: Employer Featured Job Listings are ₹1,499 for 30 days of elevated placement.
• Billing & Access: Subscriptions grant instant access for the duration purchased (30 or 365 days). You can renew or manage your plan inside Account Settings.
• Taxes: All prices displayed on RoleNest are in Indian National Rupees (INR) and include all statutory taxes where applicable.
• Payment Security: RoleNest never stores or accesses your raw card numbers, CVVs, or UPI MPINs. All payment processing takes place via Cashfree's RBI-compliant and PCI-DSS Level 1 certified infrastructure.

6. 14-Day Refund & Cancellation Policy

We stand behind the quality of RoleNest Pro. First-time subscribers are protected by our 14-Day 100% Money-Back Guarantee.

If you are not satisfied for any reason within 14 days of your initial purchase, you may claim a full refund by contacting [email protected] with your Order ID or Payment reference number. Refunds are credited back to your original payment method (UPI account or bank card) within 3 to 7 business days via Cashfree Payments. For complete terms, see our Refund & Cancellation Policy.

7. Candidate Conduct & Authenticity

Candidates agree to provide authentic information regarding their technical background, GitHub repositories, and resumes. Submitting fraudulent credentials, malicious code payloads, automated bots, or spam applications is grounds for permanent platform revocation.

8. Storage of Resume Data & Privacy

Candidate resumes are stored securely with HMAC-SHA256 authenticated token access. We never sell, rent, or leak candidate resumes to commercial data brokers. Users retain the absolute right to delete their profile and stored resumes at any time under our Privacy Policy.

9. Public Job Listings, Aggregation & Employer De-Listing

RoleNest indexes publicly accessible job opportunities and official ATS feeds (such as Greenhouse, Lever, Workday, Ashby, and BambooHR) to help candidates discover openings with direct employer application links:

• Direct ATS Redirection: All application links redirect candidates directly to the employer's authoritative portal. RoleNest never acts as an unauthorized intermediary or alters application materials.
• Verification Badge Transparency: A “Verified ATS Link” badge signifies that the application destination has been parsed and verified against an authentic, active employer career system.
• Instant De-Listing SLA: Employers or authorized company representatives who wish to edit, close, or de-list a job posting or claim company pages may email [email protected]. All verified de-listing requests are honored within 24 business hours.

10. Subscription Periods & AI Compute Fair Use

Subscription passes (Campus Pass, RoleNest Pro, and Annual Super Pass) provide active digital features for the term selected (monthly or annual). AI-assisted generation tools (ATS scoring, STAR bullet generation, interview prep) remain subject to clearly defined per-tier generation quotas to safeguard infrastructure stability and prevent automated abuse.

11. Limitation of Liability

To the fullest extent permitted by applicable law, RoleNest, RitualDev Lab, and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or employment opportunities, arising out of your access to or use of the platform.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Noida, Uttar Pradesh, India.