Sr. Director, AI Powered Service Delivery & Automation
Exact salary band and monthly in-hand breakdown will be confirmed during the ATS technical evaluation.
- Target Role:Sr. Director, AI Powered Service Delivery & Automation
- Employer:Rimini Street, Inc
- Work Mode:REMOTE
- Location:Remote (Latin America)
- Compensation:Competitive Global Remote Compensation (Official)
- Experience:2+ Years
- Recruiter SLA:7-Day Truth Teller Guarantee
- Candidate Fee:₹0 (Zero Placement Fee Guarantee)
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About the Role
About Rimini Street, Inc . Rimini Street, Inc . (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. We are actively seeking an experienced Sr. Director, AI Powered Service Delivery & Automation to join our team. This remote Brazil –based role reports to the GVP of Global Service Delivery Operations. Position Summary The Sr. Director, AI-Powered Service Delivery & Automation is responsible for defining and executing Rimini Street's AI-powered managed services strategy and leading the transformation of AMS from a labor-based support model to an intelligence-driven, automation-enabled service delivery organization. Leveraging AI, agentic workflows, AIOps, observability, and autonomous operations, this leader will design and scale capabilities that improve engineer productivity, automate service delivery activities, accelerate issue resolution, reduce cost-to-serve, and enhance client outcomes across ERP and cloud platforms. This role is accountable for establishing and achieving measurable automation, AI adoption, productivity, service
Requirements & Qualifications
- Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.
Perks & Benefits
- Official mentor support
- verified hiring timeline
- and career progression.
The employer seeks candidates proficient in the following core technologies:
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Verified Direct Application Link
Official position sourced directly from Rimini Street, Inc's verified career portal.
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What is the compensation or stipend for this role?▼
The verified package for this role is Competitive Global Remote Compensation (Official) (REMOTE). RoleNest enforces transparent compensation benchmarking to eliminate guessing before candidates invest time in assessments.
Who is eligible to apply for this opening?▼
Engineers with 2+ years of experience proficient in Software Engineering, Problem Solving, System Architecture are encouraged to apply.
How does RoleNest Truth Teller protect applicants from ghosting?▼
Truth Teller tracks candidate application timestamps and recruiter response telemetry. If Rimini Street, Inc does not update your application status within 7 business days, RoleNest provides polite, ATS-tailored follow-up email templates and highlights active matching roles to keep your momentum high.
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