Senior NICE CXone Solutions Architect (U.S or LATAM Only) (100% Remote)
Exact salary band and monthly in-hand breakdown will be confirmed during the ATS technical evaluation.
- Target Role:Senior NICE CXone Solutions Architect (U.S or LATAM Only) (100% Remote)
- Employer:Allshore Talent
- Work Mode:REMOTE
- Location:Remote (Latin America)
- Compensation:Competitive Global Remote Compensation (Official)
- Experience:2+ Years
- Recruiter SLA:7-Day Truth Teller Guarantee
- Candidate Fee:₹0 (Zero Placement Fee Guarantee)
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About the Role
About Condado Condado is a fast-growing Contact Center as a Service (CCaaS) system integrator and customer experience consulting firm. We specialize in helping enterprises select, implement, integrate, and support cloud-based contact center solutions. Our mission is to build seamless, AI-powered CX ecosystems that drive exceptional customer engagement and long-term growth. We partner with leading CCaaS and CX technology vendors (e.g. NICE CXone, Genesys Cloud, Five9, Zoom Contact Center, and emerging AI providers) to deliver end-to-end solutions – from upfront advisory and vendor selection through implementation, integration with CRM/back-end systems, and ongoing managed support. We operate as a “super integrator,” combining the advisory insight of a technology agent with deep technical implementation capabilities. With Condado’s vendor-agnostic approach and focus on innovation, we enable clients to reimagine their customer interactions – integrating voice, chat, social, and AI-driven channels into one intelligent platform. Our team’s background includes experience at top CCaaS vendors, consultancies, and enterprises, giving us unmatched expertise in contact center technology and customer experience (CX) strategy. About the RoleWe are hiring a senior NICE CXone expert who is both a solutions architect and a hands-on builder. You will be the dedicated NICE resource for a key client account, working full-time as their go-to expert across the full CXone platform, including Enlighten AI and the NICE–Salesforce integration. You will lead strategy conversations with senior client stakeholders and then build what you design. This is a long-term role: after the initial engagement, you will support our high-end clients and larger NICE engagements. Requirements Key Responsibilities Serve as the dedicated, full-time NICE CXone expert for a client account Architect and hands-on build solutions across the full NICE CXone platform Design and implement Enlight
Requirements & Qualifications
- Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.
Perks & Benefits
- Official mentor support
- verified hiring timeline
- and career progression.
The employer seeks candidates proficient in the following core technologies:
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Verified Direct Application Link
Official position sourced directly from Allshore Talent's verified career portal.
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The verified package for this role is Competitive Global Remote Compensation (Official) (REMOTE). RoleNest enforces transparent compensation benchmarking to eliminate guessing before candidates invest time in assessments.
Who is eligible to apply for this opening?▼
Engineers with 2+ years of experience proficient in Go are encouraged to apply.
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