Senior Information Security & Compliance Analyst

About the Role

About Laivly Seeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world's biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of established contact center experts, Laivly addresses the unique needs and challenges of customer service programs, with an emphasis on ethics in AI and the customer service agent experience. About the role The team at Laivly is looking for a Senior Information Security & Compliance Analyst to help strengthen and evolve our information security, risk, and compliance programs as we continue to grow. In this role, you'll be a key contributor to building scalable, effective security and compliance practices that support our technology, customers, and business. You'll work closely with IT Operations, Architecture, Engineering, and cross-functional teams to translate complex security requirements into practical solutions, strengthen our audit readiness, and support our expansion into highly regulated environments. We're looking for someone who brings strong security judgment, a hands-on approach, and the ability to take ownership, navigate complexity, and turn compliance requirements into sustainable business practices. This is a remote position based in the United States. As Senior Information Security & Compliance Analyst, you will… Security & Compliance Operations Support and continuously improve our information security, risk, and compliance programs, including SOC 2, PCI DSS, and other applicable frameworks. Translate regulatory, security, and customer requirements into practical controls, processes, and remediation plans. Maintain security policies, standards, risk assessments, and supporting compliance documentation. Audit, Risk & Assurance Coordinate security audits, assessments, evidence coll

Requirements & Qualifications

• Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.

Perks & Benefits

• Official mentor support
• verified hiring timeline
• and career progression.