Machine Learning Engineer, CX Intelligence
Exact salary band and monthly in-hand breakdown will be confirmed during the ATS technical evaluation.
- Target Role:Machine Learning Engineer, CX Intelligence
- Employer:Coinbase
- Work Mode:REMOTE
- Location:Remote, Global
- Compensation:Competitive Market Compensation (Official)
- Experience:1+ Years
- Recruiter SLA:7-Day Truth Teller Guarantee
- Candidate Fee:₹0 (Zero Placement Fee Guarantee)
Privacy-First ATS Fit Score
Instant ATS MatcherDPDP Act 2023Local in-browser ATS scoring with 0ms latency and zero data leakage. 1-click tailored STAR bullets.
About the Role
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” Learn more about working at Coinbase . The CX Intelligence Engineering team, part of Coinbase's Enterprise Applications and Architecture org, builds the multi-agent platform powering Coinbase Chat, Help Center, and agent tooling. As a Machine Learning Engineer on this team, you'll design and scale the agentic systems that automate complex customer support workflows, connecting LLMs with internal APIs and tools to deliver fast, accurate, and compliant AI-powered experiences for millions of customers. What you'll do: Architect multi-agent systems using advanced orchestration frameworks (LangGraph, Google ADK) to automate complex customer support procedures end-to-end. Build and scale integrations using Model Context Protocol (MCP) to connect LLMs with internal Coinbase APIs, databases, and third-party tooling. Develop automated "LLM-as-a-judge" evaluation pipelines to monitor, measure, and improve the performance of non-deterministic AI agents in production. Implement RAG, fine-tuning, and prompt engineering techniques to ensure chatbot responses are grounded, accurate, and compliant with Coinbase policies. Ship production-ready Python services that are resilient, low-latency, and capable of handling Coinbase-scale traffic across asynchronous microservices. Partner with Conversation Design and Product to translate complex business logic into executable agent procedures within the decentralized architecture
Requirements & Qualifications
- Strong problem solving foundations, knowledge of modern software engineering practices, and interest in working with Coinbase's engineering team.
Perks & Benefits
- Official mentor support
- direct career feedback
- verified hiring progression timeline.
The employer seeks candidates proficient in the following core technologies:
AI Interview Prep
Practice 5 targeted questions tailored to Machine Learning Engineer, CX Intelligence and the required tech stack before you apply.
Generate Interview QuestionsEnterprise ATS telemetry shows 80% of interview callbacks go to the first 25 verified candidates before candidate volume overflows.
Invite 2 batchmates via /bounties (unlocks 14 Days Free Pro) to activate real-time Telegram pings via @rolenest_job_bot.
Corporate Ghosting & Transparency Index
Authentic recruiter turnaround and OA difficulty metrics activate once ≥5 verified reports are logged.
RoleNest requires at least 5 verified candidate applications before publishing median response turnaround and ghosting rates for Coinbase.
Applied to Coinbase? Share your timeline to earn +50 XP and keep Indian tech hiring transparent.
Verified Direct Application Link
Official position sourced directly from Coinbase's verified career portal.
Apply directly on Coinbase's portal using the link above. Use "Track with Truth Teller" to log your submission timestamp and automated 7-day follow-up countdown in your dashboard.
Frequently Asked Questions & Verified Hiring Insights
Clear, transparent answers for applicants & AI answer engines
How do I apply for Machine Learning Engineer, CX Intelligence at Coinbase?▼
Click "Apply on Official Site" on this page to be routed directly to Coinbase's official applicant tracking system (CRAWLED). RoleNest connects you directly with ₹0 candidate fees and activates automated 7-day follow-up telemetry in your dashboard.
What is the compensation or stipend for this role?▼
The verified package for this role is Competitive Market Compensation (Official) (REMOTE). RoleNest enforces transparent compensation benchmarking to eliminate guessing before candidates invest time in assessments.
Who is eligible to apply for this opening?▼
Engineers with 1+ years of experience proficient in Machine Learning are encouraged to apply.
How does RoleNest Truth Teller protect applicants from ghosting?▼
Truth Teller tracks candidate application timestamps and recruiter response telemetry. If Coinbase does not update your application status within 7 business days, RoleNest provides polite, ATS-tailored follow-up email templates and highlights active matching roles to keep your momentum high.
Similar Tech OpportunitiesVerified Matches
Explore more remote roles matching your skills and experience level
Senior Software Engineer
RPA Production Support Engineer (, UP, IN)
Sr. Full-Stack Software Engineer
Platform Engineer - AI
Tech hiring moves in minutes. Receive verified ATS job drops and daily coding streak reminders directly on your phone.
Explore Tech Jobs, Hubs & Authority Playbooks
Discover verified tech positions organized by engineering discipline, Indian tech park, and early-career criteria with direct company ATS links.