Lead, Technical Services Engineer - Partners
Exact salary band and monthly in-hand breakdown will be confirmed during the ATS technical evaluation.
- Target Role:Lead, Technical Services Engineer - Partners
- Employer:MongoDB
- Work Mode:ON SITE
- Location:Bengaluru
- Compensation:Competitive (Industry Standard)
- Experience:2+ Years
- Recruiter SLA:7-Day Truth Teller Guarantee
- Candidate Fee:₹0 (Zero Placement Fee Guarantee)
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About the Role
MongoDB's Technical Services Engineering team uses exceptional problem-solving and customer service skills, along with deep technical experience, to advise customers and solve their complex MongoDB problems: consulting on application and schema design, optimizing performance and scalability, resolving production outages, designing and reviewing operational procedures such as business continuity plans, and explaining MongoDB internals. As Lead, Technical Services Engineer, Partners, you will mentor, train, and coach a team of Partner TSEs while remaining hands-on with the most complex partner and mutual-customer issues. You will work with the team Manager and take on day-to-day operational responsibility for the team, ensuring caseload is addressed accurately, quickly, and professionally, with a constant focus on customer and partner success. You will also collaborate with Customer Success Management, Solutions Architects, Partner teams, and other internal stakeholders on high-profile partners and customers as we migrate and support business-critical applications. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Required 2+ years of experience leading teams, directly or indirectly Patience, empathy, and a genuine desire to help others ~7 years of experience building, managing, and maintaining complex, mission-critical, large-scale production database systems (RDBMS, NoSQL, or both). Coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, JavaScript, Node.js, Go, etc. Experience working with APIs to integrate with 3rd-party technologies and software in areas such as security and fraud, big data analytics and AI, healthcare, content management, IoT, database performance monitoring and management, financial services, and telco Solid hands-on systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and tro
Requirements & Qualifications
- Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.
Perks & Benefits
- Official mentor support
- verified hiring timeline
- and career progression.
The employer seeks candidates proficient in the following core technologies:
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Verified Direct Application Link
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The verified package for this role is Competitive (Industry Standard) (ON SITE). RoleNest enforces transparent compensation benchmarking to eliminate guessing before candidates invest time in assessments.
Who is eligible to apply for this opening?▼
Engineers with 2+ years of experience proficient in Node.js, Python, Java, Go are encouraged to apply.
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