Lead - Solution Engineer
(Calculated after EPF (12%), Gratuity (4.81%), Professional Tax & New Tax Regime FY 2025-26 deductions)
- Target Role:Lead - Solution Engineer
- Employer:Freshworks
- Work Mode:REMOTE
- Location:Remote (Latin America)
- Compensation:USD 296,000 - 370,000 / annual
- Experience:2+ Years
- Recruiter SLA:7-Day Truth Teller Guarantee
- Candidate Fee:₹0 (Zero Placement Fee Guarantee)
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About the Role
Collaborating with our Enterprise customers across all of LATAM to identify and address their most critical business challenges. Supporting field sales and channel teams through discovery and product demonstrations for direct and partner-led opportunities. Gathering requirements effectively to clearly define customer problems. Building and presenting compelling demonstrations of Freshworks products. Articulating the value of Freshworks solutions to a variety of audiences. Embracing lifelong learning and continuously developing your skills. Build trusted relationships with partner presales across LATAM, serving as a technical resource throughout joint pursuits. Collaborate with partners on customer workshops, tailored demonstrations, solution design, and technical validation to connect Freshworks capabilities to customer outcomes. Deliver partner activation through hands-on sessions, demo coaching, and reusable assets that help partners independently position and demonstrate Freshworks solutions. Work with LATAM channel managers and field account teams to align technical support for joint account plans, partner-led opportunities, and regional events. 6-8 years of Solution Engineering experience. Experience supporting both direct sales and channel partners is preferred, including partner technical activation and joint customer engagements. Excellent soft skills and presentation abilities; you will rely on these daily! Proven capability to work on cross-functional teams to address business and technical challenges. Strong verbal, written, presentation, and interpersonal communication skills. Proficiency in both Portuguese and Spanish is preferred, including the ability to conduct discovery sessions and product demonstrations with customers and partners across LATAM. Demonstrated time management skills in a dynamic sales environment; you will manage multiple deals monthly. Highly driven individuals with a focus on execution and a strong sense of urgency
Requirements & Qualifications
- Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.
Perks & Benefits
- Official mentor support
- verified hiring timeline
- and career progression.
The employer seeks candidates proficient in the following core technologies:
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Verified Direct Application Link
Official position sourced directly from Freshworks's verified career portal.
Apply directly on Freshworks's portal using the link above. Use "Track with Truth Teller" to log your submission timestamp and automated 7-day follow-up countdown in your dashboard.
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How do I apply for Lead - Solution Engineer at Freshworks?▼
Click "Apply on Official Site" on this page to be routed directly to Freshworks's official applicant tracking system (EXTERNAL). RoleNest connects you directly with ₹0 candidate fees and activates automated 7-day follow-up telemetry in your dashboard.
What is the compensation or stipend for this role?▼
The verified package for this role is USD 296,000 - 370,000 / annual (REMOTE). RoleNest enforces transparent compensation benchmarking to eliminate guessing before candidates invest time in assessments.
Who is eligible to apply for this opening?▼
Engineers with 2+ years of experience proficient in Software Engineering, Problem Solving, System Architecture are encouraged to apply.
How does RoleNest Truth Teller protect applicants from ghosting?▼
Truth Teller tracks candidate application timestamps and recruiter response telemetry. If Freshworks does not update your application status within 7 business days, RoleNest provides polite, ATS-tailored follow-up email templates and highlights active matching roles to keep your momentum high.
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