Digital Success Engineer

About the Role

At Jamf , we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf The Digital Success Engineer builds the automation, tooling, and integrations that power Jamf’s digital customer success motion — the agents, agentic workflows, and connected systems that deliver proactive, one-to-many engagement at scale. Reporting to the Director, Strategic Programs, the role partners with the Digital Success Strategy Manager, who owns the strategy and requirements for the motion, turning that vision into working, maintained technology that reaches customers and drives adoption. What you can expect to do in this role: Builds and maintains the automation, tooling, and integrations behind the digital customer success motion, including agentic workflows, in-app guidance, and the connectors that tie them to systems such as Snowflake, Salesforce, Gainsight, and Slack. Turns the strategy and requirements set by the Digital Success Strategy Manager into working technology including scoping, building, testing, and shipping the components that deliver the engagement model. Monitors, troubleshoots, and improves the digital-success tooling in production, including fixing issues, versioning changes, and keeping the motion running reliably. Implements the logic that targets and personalizes engagement — translating adoption, health, and usage signals into the triggers and flows that drive proactive outreach. Applies AI-assisted and modern development tooling — agent and prompt engineering

Requirements & Qualifications

• Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.

Perks & Benefits

• Official mentor support
• verified hiring timeline
• and career progression.