What is the salary or stipend for Customer Support Engineer - I at Mindtickle?

The verified compensation for Customer Support Engineer - I at Mindtickle is Competitive (Industry Standard). RoleNest guarantees zero candidate deductions, commission fees, or registration charges.

Is the Customer Support Engineer - I role at Mindtickle remote or in-office?

This opportunity is offered as ON SITE located in Pune, Maharashtra.

What happens after I submit my application through RoleNest?

Your submission is routed straight to Mindtickle's internal ATS. RoleNest Truth Teller tracks recruiter activity and triggers a 7-day follow-up reminder if no recruiter response has been recorded.

Jobs/Customer Support Engineer - I

Customer Support Engineer - I

Mindtickle Verified

Apply on Mindtickle

Compensation TransparencyStated CTC: Competitive (Industry Standard)

Disclosed on Official ATS Application

Exact salary band and monthly in-hand breakdown will be confirmed during the ATS technical evaluation.

Stipend / SalaryCompetitive (Industry Standard)

Work ModeON SITE

Experience2+ yrs

Posted3d ago

Verified Direct Role: Clicking "Apply on Official Site" opens Mindtickle's official careers portal directly without middleman aggregators.

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Job Snapshot & Verified Telemetry

Target Role:Customer Support Engineer - I
Employer:Mindtickle
Work Mode:ON SITE
Location:Pune, Maharashtra
Compensation:Competitive (Industry Standard)
Experience:2+ Years
Recruiter SLA:7-Day Truth Teller Guarantee
Candidate Fee:₹0 (Zero Placement Fee Guarantee)

Required Competencies:Software EngineeringProblem SolvingSystem Architecture

Apply on Mindtickle

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About the Role

Job Brief Mindtickle is hiring a Customer Support Engineer - I to join our Customer Support Engineering team and become the frontline problem solver for a global enterprise SaaS platform and our award winning AI solutions. This role is ideal for early-career engineers with up to 2 years of experience who enjoy solving real-world technical problems, engaging with global customers, communicating effectively, and continuously learning in a high-impact, fast-paced environment. In this role, you will work closely with global customers and internal engineering teams across functions to understand, troubleshoot, and resolve complex technical issues . You will leverage and strengthen your fundamentals across cloud systems, backend services, APIs, data platforms, UI interactions, and AI-powered capabilities while developing deeper technical expertise and taking ownership of customer issues end to end.

Requirements & Qualifications

Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.

Perks & Benefits

Official mentor support
verified hiring timeline
and career progression.

Required Tech Stack3 Skills

The employer seeks candidates proficient in the following core technologies:

Software EngineeringProblem SolvingSystem Architecture

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25-APPLICANT RULEEarly Bird Review

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Corporate Ghosting & Transparency Index

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Telemetry Calibrating

Telemetry Calibrating (n < 5)

RoleNest requires at least 5 verified candidate applications before publishing median response turnaround and ghosting rates for Mindtickle.

• Verified Submissions: 0 / 5• 7-Day Ghosting SLA Active• Direct ATS Verified

Expected Assessment Topics:Crowdsourced

LeetCode Medium (Arrays, Trees, Dynamic Programming)REST API Architecture & Caching Layer

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Verified Direct Application Link

Official position sourced directly from Mindtickle's verified career portal.

Application SourceOfficial EXTERNAL Portal

Company VerificationVerified Employer

Middleman TrapsNone (Direct Employer ATS)

Candidate Fees₹0 (Zero Placement Fee Guarantee)

Dashboard Tracking1-Click Submission & Reminders

Truth Teller Candidate Tracking

Apply directly on Mindtickle's portal using the link above. Use "Track with Truth Teller" to log your submission timestamp and automated 7-day follow-up countdown in your dashboard.

Frequently Asked Questions & Verified Hiring Insights

Clear, transparent answers for applicants & AI answer engines

How do I apply for Customer Support Engineer - I at Mindtickle?▼

Click "Apply on Official Site" on this page to be routed directly to Mindtickle's official applicant tracking system (EXTERNAL). RoleNest connects you directly with ₹0 candidate fees and activates automated 7-day follow-up telemetry in your dashboard.

What is the compensation or stipend for this role?▼

The verified package for this role is Competitive (Industry Standard) (ON SITE). RoleNest enforces transparent compensation benchmarking to eliminate guessing before candidates invest time in assessments.

Who is eligible to apply for this opening?▼

Engineers with 2+ years of experience proficient in Software Engineering, Problem Solving, System Architecture are encouraged to apply.

How does RoleNest Truth Teller protect applicants from ghosting?▼

Truth Teller tracks candidate application timestamps and recruiter response telemetry. If Mindtickle does not update your application status within 7 business days, RoleNest provides polite, ATS-tailored follow-up email templates and highlights active matching roles to keep your momentum high.