Technical Support Engineering Manager, Singapore, Australia, New Zealand, Indonesia
Exact salary band and monthly in-hand breakdown will be confirmed during the ATS technical evaluation.
- Target Role:Technical Support Engineering Manager, Singapore, Australia, New Zealand, Indonesia
- Employer:Cursor
- Work Mode:REMOTE
- Location:Remote (Singapore)
- Compensation:Competitive Global Equity & CTC (Official)
- Experience:2+ Years
- Recruiter SLA:7-Day Truth Teller Guarantee
- Candidate Fee:₹0 (Zero Placement Fee Guarantee)
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About the Role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. TECHNICAL SUPPORT ENGINEERING LEADER, SINGAPORE, AUSTRALIA, NEW ZEALAND, INDONESIA We're hiring the first Technical Support Engineering leader in APAC to lead a team of Technical Support Engineers and deliver exceptional support experiences to SpaceXSI users. In this role, you'll guide the team in engaging directly with users, solving complex technical challenges, and leveraging learnings to build internal automations and optimize support processes. You'll be at the forefront of ensuring users successfully leverage SpaceXSI, shaping how AI-enhanced developer support operates at scale, and building the systems that make support world-class. Ideal candidates are former support engineers with proven leadership experience who thrive in fast-paced startup environments, are passionate about developer tools, and proactively enhance processes and automation while growing the people around them. RESPONSIBILITIES: - Lead, mentor, and grow a team of Technical Support Engineers through coaching, feedback, and career development - Serve as the escalation point for complex or urgent customer issues, collaborating with engineering to drive resolution - Set and monitor team goals, met
Key Responsibilities
- Lead, mentor, and grow a team of Technical Support Engineers through coaching, feedback, and career development
- Serve as the escalation point for complex or urgent customer issues, collaborating with engineering to drive resolution
- Set and monitor team goals, met
Requirements & Qualifications
- Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.
Perks & Benefits
- Official mentor support
- verified hiring timeline
- and career progression.
The employer seeks candidates proficient in the following core technologies:
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Verified Direct Application Link
Official position sourced directly from Cursor's verified career portal.
Apply directly on Cursor's portal using the link above. Use "Track with Truth Teller" to log your submission timestamp and automated 7-day follow-up countdown in your dashboard.
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How do I apply for Technical Support Engineering Manager, Singapore, Australia, New Zealand, Indonesia at Cursor?▼
Click "Apply on Official Site" on this page to be routed directly to Cursor's official applicant tracking system (EXTERNAL). RoleNest connects you directly with ₹0 candidate fees and activates automated 7-day follow-up telemetry in your dashboard.
What is the compensation or stipend for this role?▼
The verified package for this role is Competitive Global Equity & CTC (Official) (REMOTE). RoleNest enforces transparent compensation benchmarking to eliminate guessing before candidates invest time in assessments.
Who is eligible to apply for this opening?▼
Engineers with 2+ years of experience proficient in Next.js are encouraged to apply.
How does RoleNest Truth Teller protect applicants from ghosting?▼
Truth Teller tracks candidate application timestamps and recruiter response telemetry. If Cursor does not update your application status within 7 business days, RoleNest provides polite, ATS-tailored follow-up email templates and highlights active matching roles to keep your momentum high.
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