Technical Services Engineer
Exact salary band and monthly in-hand breakdown will be confirmed during the ATS technical evaluation.
- Target Role:Technical Services Engineer
- Employer:MongoDB
- Work Mode:ON SITE
- Location:Bengaluru; Gurugram
- Compensation:Competitive (Industry Standard)
- Experience:2+ Years
- Recruiter SLA:7-Day Truth Teller Guarantee
- Candidate Fee:₹0 (Zero Placement Fee Guarantee)
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About the Role
MongoDB Technical Services partners with customers to help them successfully run MongoDB in production. Our globally distributed organization provides 24x7x365 support through a follow-the-sun model, combining deep technical expertise with a strong commitment to customer outcomes. The Role MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB ecosystem problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Gurugram and Bengaluru for our hybrid working model. Cool things you’ll do You’ll bring strong SQL (and/or NOSQL) and database fundamentals, a practical approach to technical problem-solving, and genuine curiosity about the trade-offs between performance and cost. You’ll also help build the AI-enabled support infrastructure that lets customers and engineers solve problems more effectively. What you’ll do Diagnose problems across application, database, network, storage and infrastructure layers using logs, metrics, traces, query plans and other diagnostic evidence Advise customers and prospects on data architecture, query performance, and practical ways to meet their performance and cost goals Be a trusted technical voice throughout evaluation and adoption, communicating trade-offs clearly to engineers and other stakeholders Bring customer feedback, recurring issues, and product gaps to Product and Engineering, and help turn those signals into i
Requirements & Qualifications
- Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.
Perks & Benefits
- Official mentor support
- verified hiring timeline
- and career progression.
The employer seeks candidates proficient in the following core technologies:
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Verified Direct Application Link
Official position sourced directly from MongoDB's verified career portal.
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How do I apply for Technical Services Engineer at MongoDB?▼
Click "Apply on Official Site" on this page to be routed directly to MongoDB's official applicant tracking system (EXTERNAL). RoleNest connects you directly with ₹0 candidate fees and activates automated 7-day follow-up telemetry in your dashboard.
What is the compensation or stipend for this role?▼
The verified package for this role is Competitive (Industry Standard) (ON SITE). RoleNest enforces transparent compensation benchmarking to eliminate guessing before candidates invest time in assessments.
Who is eligible to apply for this opening?▼
Engineers with 2+ years of experience proficient in SQL are encouraged to apply.
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Truth Teller tracks candidate application timestamps and recruiter response telemetry. If MongoDB does not update your application status within 7 business days, RoleNest provides polite, ATS-tailored follow-up email templates and highlights active matching roles to keep your momentum high.
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