Program Manager, Analytics Planning & Operations

About the Role

Job Description: The Role JD Power’s Analytics team of more than 200 professionals plans and delivers work in quarterly program increments using a customized, hybrid version of SAFe. In this role, you’ll bring that approach to data scientists, AI and ML engineers, data engineers, analysts, and strategists, working alongside product and technology partners to make planning more consistent. The team’s focus is turning our automotive data assets into new AI and ML products, and the delivery work you lead will directly shape what we ship next. Based in the Transformation Office, this role serves as a dedicated partner to our CDAO and Analytics Program Lead. The team also evaluates and reports on Analytics KPIs, including product quality, throughput, and model accuracy, and measures how AI is affecting our development teams. Working with leaders across the group, you’ll identify root causes and help improve performance where it’s lagging. The Impact You Will Have in This Role Data and analytics are core to what JD Power sells and how we operate. As our data assets and roadmaps grow more complex, teams need clear product purpose and plans they can own. You’ll help provide both, and serve as the voice of the Analytics organization on what we’ve shipped, what’s next, how confident we are in delivering it, and whether quality, throughput, and accuracy are meeting expectations. What You’ll Be Doing in This Role: Facilitate program increment quarterly planning events to align teams on a shared mission, objectives and delivery commitments each quarter. Lead inspect & adapt workshops and quantitative and qualitative retrospectives, and execute on the improvement ideas that come out of them. Track and report delivery metrics such as completion rates and program predictability and partner with Analytics leaders to set annual KPI objectives. Work with technical teams to uncover root causes and identify risks and countermeasures. Lead end-to-end program delivery across

Requirements & Qualifications

• Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.

Perks & Benefits

• Official mentor support
• verified hiring timeline
• and career progression.