Cognos BI Administrator
- Target Role:Cognos BI Administrator
- Employer:Miracle Software Systems
- Work Mode:ONSITE
- Location:Visakhapatnam, Andhra Pradesh, India
- Compensation:Competitive Market Compensation (Official)
- Experience:2+ Years
- Recruiter SLA:7-Day Truth Teller Guarantee
- Candidate Fee:₹0 (Zero Placement Fee Guarantee)
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About the Role
Administer and support Cognos BI environments across different stages while monitoring reports, jobs, schedules, services, system health, and SLAs. Provide L2/L3 production support, troubleshoot report failures, scheduling issues, and data-source connectivity problems, and resolve incidents within defined SLAs. Perform root-cause analysis for recurring issues and implement solutions to improve Cognos reliability and performance. Manage Cognos upgrades, patches, hot fixes, configuration changes, and weekly restart activities, followed by post-restart health checks. Monitor Cognos services, system health, performance, and capacity, troubleshoot slow-running reports and performance-related issues; and support platform availability and stability. Manage Cognos users, groups, roles, permissions, and security access, and track licenses and SSL certificates, including renewal and expiry dates. Maintain Cognos inventory, configuration details, architecture documents, SOPs, runbooks, and troubleshooting guides. Coordinate with DBA, infrastructure, application, and network teams for issue resolution and planned maintenance activities. Support incident, problem, and change management activities, including IBM ILMT-related tasks, software inventory, and post-change environment validation.
Requirements & Qualifications
- Key Skills: Cognos Admin, Production Support, SLA Management, Performance Monitoring
- Strong software lifecycle understanding and problem-solving skills.
Perks & Benefits
- Health insurance
- annual bonuses
- continuous technical upskilling & on-site global opportunities.
No discrete technology keywords parsed from this posting. Review the role description above for full criteria.
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Official position sourced directly from Miracle Software Systems's verified career portal.
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