AI Agent Support Specialist
(Calculated after EPF (12%), Gratuity (4.81%), Professional Tax & New Tax Regime FY 2025-26 deductions)
- Target Role:AI Agent Support Specialist
- Employer:Vanta
- Work Mode:REMOTE
- Location:Remote (Worldwide)
- Compensation:USD 110,000 - 129,000 / year
- Experience:2+ Years
- Recruiter SLA:7-Day Truth Teller Guarantee
- Candidate Fee:₹0 (Zero Placement Fee Guarantee)
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About the Role
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our goal is to provide best-in-class Technical Support to our customers. Our team's mission: "We transform complexity into clarity in every interaction, with empathy, earning the trust of our customers" We build strong partnerships with our customers through trust and transparency, which is why our Technical Support Metrics https://www.vanta.com/technical-support-metrics are public. As the AI Agent Support Specialist, You'll own Ask-Ilma, Vanta's customer-facing AI agent, built on Fin by Intercom, and the first point of contact for customers seeking support.. You're accountable for whether customers get the right answer, how the experience feels, and how smoothly Fin hands off to our support engineers when it should. Our customers rely on Vanta to get compliance right, so a fast answer only counts if it's also a correct one. This is a hands-on role for someone who treats an AI agent like a product: something to measure, tune, test, and improve every week. What you’ll do as a AI Agent Support Specialist at Vanta: PERFORMANCE: OWN HOW WELL FIN WORKS An AI agent's performance drifts without a clear owner, and that owner is you. You'll have a bias for action, shipping improvements quickly and learning from the results. You'll also decide with frameworks, so the team always und
Requirements & Qualifications
- Strong problem solving foundations, knowledge of modern engineering practices, and interest in technology systems.
Perks & Benefits
- Official mentor support
- verified hiring timeline
- and career progression.
The employer seeks candidates proficient in the following core technologies:
AI Interview Prep
Practice 5 targeted questions tailored to AI Agent Support Specialist and the required tech stack before you apply.
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Corporate Ghosting & Transparency Index
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Verified Direct Application Link
Official position sourced directly from Vanta's verified career portal.
Apply directly on Vanta's portal using the link above. Use "Track with Truth Teller" to log your submission timestamp and automated 7-day follow-up countdown in your dashboard.
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How do I apply for AI Agent Support Specialist at Vanta?▼
Click "Apply on Official Site" on this page to be routed directly to Vanta's official applicant tracking system (EXTERNAL). RoleNest connects you directly with ₹0 candidate fees and activates automated 7-day follow-up telemetry in your dashboard.
What is the compensation or stipend for this role?▼
The verified package for this role is USD 110,000 - 129,000 / year (REMOTE). RoleNest enforces transparent compensation benchmarking to eliminate guessing before candidates invest time in assessments.
Who is eligible to apply for this opening?▼
Engineers with 2+ years of experience proficient in Software Engineering, Problem Solving, System Architecture are encouraged to apply.
How does RoleNest Truth Teller protect applicants from ghosting?▼
Truth Teller tracks candidate application timestamps and recruiter response telemetry. If Vanta does not update your application status within 7 business days, RoleNest provides polite, ATS-tailored follow-up email templates and highlights active matching roles to keep your momentum high.
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